You can reach us via email at info@fatimak.com.au or call us at 0416 820 352. We aim to respond to all queries within 24–48 hours.

Yes, we specialize in custom bridal gowns. You can book a consultation to discuss your vision, fabric choices, and styling preferences.

We recommend placing your order at least 3–4 months in advance of your wedding date. Once your order is confirmed by our head office, production typically takes 3–4 months.

If you require a rush order, we may be able to accommodate it depending on our schedule. Please note that rush orders will incur an additional fee, and you’ll need to contact us directly to discuss availability and timelines.

For all inquiries, feel free to email us at info@fatimak.com.au or call 0416 820 352.

Custom gowns take 6-8 months can be done in less time if urgent.

Ready to wear up to 3 months once the order is placed but can be made as an urgent order.

We offer a wide range of sizes and also provide custom sizing. During your consultation, we’ll take precise measurements to ensure a perfect fit.

Absolutely! We welcome studio visits by appointment only. You can now conveniently book your private fitting directly through our website. Simply visit our “Book an Appointment” page to choose your preferred service and time. For any additional questions, feel free to contact us at info@fatimak.com.au or call 0416 820 352.

Yes, we do. While we currently ship across Australia, we also offer international shipping via DHL for reliable and fast delivery. Once your order is confirmed, you’ll receive full tracking information. For international orders, please contact us directly at info@fatimak.com.au to discuss shipping options, timelines, and any specific requirements.